As a continued service to its clients, WCI offers a Planned Maintenance package which comprises of a number of key stages than can be adapted to suit the specific needs of the client.
Stage 1: Initial Appraisal
WCI will carry out an initial survey of the office/building and obtain a record of the specifications and interior layouts. Information will be collated and scheduled for various key components that are likely to be included in a maintenance programme. This schedule will then be reviewed with the client prior to formalising a regular plan of maintenance. As part of this initial phase, we would recommend the procurement of a number of key replaceable components are purchased i.e. lamps, touch-up paints etc, which could be stored on site for use by our maintenance supervisor on the routine visit.
Stage 2: Regular Inspection (3 month/6 month) – set fee
This will include a WCI multi-skilled maintenance supervisor carrying out a visual check of the office/ancillary areas, replacement of blown lamps, easing door/window furniture and touch-up minor areas of decoration etc.
Following the inspection, our supervisor will issue a scheduled report with any observations for future maintenance concerns to the client and agree if there are any further minor works they may require.
Stage 3: Rapid Response – call-out charge
When an item requires immediate attention and cannot wait for the scheduled maintenance inspection, WCI will respond within nine hours to assess the problem and repair or instigate/arrange actions necessary in the quickest possible time span to rectify the problem.
Stage 4: Minor Works packages – quotation
This may include planned alteration works such as offices, lighting, furniture/fixed joinery etc. WCI would agree a scope of what is required with the client, including designs, and return a budget quotation within two days and a firm cost within 7-10 days dependent on the extent of the works involved. If the quote is acceptable, the works would be given our highest priority to complete with minimum inconvenience to the client’s operations.
